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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Peggy Whistler

July 2, 2025

5  out of  5
rating by Peggy Whistler
"I was very impressed by how friendly and fast they were. Jim was knowledgeable and gave me plenty of time to discuss the coverage with my husband before making a decision. I never felt pressure and he was more than willing to explain all the things that insurance involves. I would definitely recommend them to anyone and not just because of the money they saved me."
We responded:
"Thank you for your kind words about Jim and his desire to help. Welcome to our family!"
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Tori Clark

July 1, 2025

5  out of  5
rating by Tori Clark
"Jim had helped me today and he was super fast and amazing very helpful!! Glad I can be insured with you guys!!"
We responded:
"Thank you for your kind words about Jim. We want to be your advocate to help things go well for you. If there is anything else we can do to help, please let us know!"
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bmitchell31691

June 28, 2025

5  out of  5
rating by bmitchell31691
"On a snap, I had to buy a car for my new job. Jim Scott took time out of his Saturday morning to make sure I could get insurance so I could make it to the BMV here in Muncie before they close at noon. Very professional and put my interests first and made me feel like I was in good hands. 10/10 I’ll be seeking him out when it comes time to buy a home!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angie Truman

May 13, 2025

5  out of  5
rating by Angie Truman
"Home and auto insurance. Friendly people."
We responded:
"Thank you for letting us help with your home and auto insurance needs...and for being a friendly customer!!"
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Nick Hamilton

May 1, 2025

5  out of  5
rating by Nick Hamilton
"Great group of people!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kaylee Ingram

May 1, 2025

5  out of  5
rating by Kaylee Ingram
"Excellent Service and Peace of Mind I’ve had a fantastic experience with State Farm from the start, their customer service has been outstanding—friendly, knowledgeable, and always willing to go the extra mile to answer my questions and explain my coverage options in detail. The process of getting a quote and setting up my policy was quick and easy, and the rates are very competitive. When I had to file a claim, the response was fast, transparent, and fair. The claims team guided me through every step, and I felt supported the entire time. It’s a great feeling to know you’re in good hands when it really matters. I highly recommend this insurance company to anyone looking for reliable coverage and exceptional customer care."
We responded:
"Thank you, Kaylee! We want to do all we can to make things go well for you. We sure appreciate you!"
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Kyle Hayden

May 1, 2025

5  out of  5
rating by Kyle Hayden
"Fantastic company and my family has used them for years! They’re always super responsive and quick to help any time we’ve needed to file a claim or have had any questions. Very much recommend"
We responded:
"Thank you for your kind words, Kyle. It’s our pleasure to assist you with your insurance needs!"
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whitney Popp

May 1, 2025

5  out of  5
rating by whitney Popp
"Great staff!!"
We responded:
"Thank you for reviewing our State Farm office! We look forward to continuing to support your insurance needs."
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Twyla Davidson

April 23, 2025

5  out of  5
rating by Twyla Davidson
"Jim was amazing! So helpful and kind. Went above and beyond to help me with our Auto policy! 10/10 definitely recommend!"
We responded:
"Thank you for your kind words, Twyla. We feel the same about you! We sure appreciate you letting us help with your auto insurance. "
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Camilla Shawley

April 4, 2025

5  out of  5
rating by Camilla Shawley
"Very friendly and accurate quotes. Very happy with the service provided."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angela Anthony

March 25, 2025

5  out of  5
rating by Angela Anthony
"I love Mike Wright and all the staff they are Awesome!!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Crystal Cain

March 24, 2025

5  out of  5
rating by Crystal Cain
"I really like having Mike as a ins. agent."
We responded:
"Thank you, Crystal! I like having you as a client. "
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Carla Williams

March 24, 2025

5  out of  5
rating by Carla Williams
"Mike wright and his work family are amazing love them all 👍❤️"
We responded:
"Thank you, Carla, for realizing how lovable we are! LOL!!"
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Dee Bran

March 21, 2025

5  out of  5
rating by Dee Bran
"I recently visited State Farm and had a fantastic experience! The staff were incredibly friendly, helpful, and made sure my needs were met. I especially appreciate Jim Scott! I highly recommend this business! Thanks so much!"
We responded:
"Thank you, Dee, for letting us help! We will take great care of you. We sure appreciate your kind words about Jim. We are blessed to have him as a part of our team. "
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Bill Kerr

March 21, 2025

5  out of  5
rating by Bill Kerr
"All of my claims have been handled very quickly. 👍"
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Chris Guadalupe

March 17, 2025

5  out of  5
rating by Chris Guadalupe
"Helped me with a problem I had very quickly and they were very nice."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Nealis

February 28, 2025

5  out of  5
rating by James Nealis
"My family has been with Mike Wright for 40 plus years and his team has always been there when we were in need of them. Going above and beyond helping with any issues that we had."
We responded:
"Thank you, Jim! We've sure enjoyed helping you and your family. "
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Jessica Grace

January 9, 2025

5  out of  5
rating by Jessica Grace
"I’ve been a customer for years (auto/home). I’ve always been highly satisfied with the high quality customer service and excellent communication from this office. My concerns are always addressed quickly and with professionalism. And each year Mike meets with me in person to ensure I have the coverage I need."
We responded:
"We appreciate you, Jessica! It's always a pleasure to help you. "
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olivia embry

January 8, 2025

5  out of  5
rating by olivia embry
"Everyone is always very helpful and friendly whenever I call or someone else from my family calls! Highly recommend State Farm to anyone considering!"
We responded:
"Thank you for recommending us, Olivia. We enjoy taking care of your needs. "
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Terrie Tarr

January 8, 2025

5  out of  5
rating by Terrie Tarr
"Mike Wright has been incredibly helpful in setting up my policy and his staff is friendly and helpful as well."
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Kelley Duschek

December 9, 2024

5  out of  5
rating by Kelley Duschek
"Man this company takes it a step farther than other companies. Friendly personable, clean get it done!! They treat everyone with personal care. Jim is amazing agent!!"
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Ian Anderson

December 6, 2024

5  out of  5
rating by Ian Anderson
"I've been with Mike for around 15 years. He and his staff have always been quick and helpful with anything I've needed. There has never been any pressure to purchase anything and they always explain everything in detail."
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Barbara Comer

November 6, 2024

5  out of  5
rating by Barbara Comer
"Great experience! Got everything done in one phone call. Highly recommend"
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Melissa

November 2, 2024

5  out of  5
rating by Melissa
"On Friday 11/1/24 I had a horrible experience with a different agent. I called the office of Mike Wright and spoke with Jim Scott. Such a difference. Top notch customer service skills, I didn't have to make numerous calls. Jim was helpful and friendly never pushy and listened to my needs. This really made my day! I am excited to do business with this company, agent and team!! If your looking for insurance you would truly miss out by not giving this office a call!! Thank you Jim for such an amazing experience ♥️"
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Amber Rubin

October 11, 2024

5  out of  5
rating by Amber Rubin
"Worked with Jim on transferring my insurance to a new state. Not only was he pleasant and helpful, but I was also provided with information about my new town and it's local history, places to see and food to try. Above and beyond and makes it truly feel like home. Thank you! 🥰"